We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused & unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will not be able to accept returns if the product seals have been broken.

To start a return, you can contact us at sophia@bookgeeky.co.uk. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will receive a refund for the cost of the product. However, please note that the cost of shipping will not be refunded, as we would have already paid this to the courier to get the products to you. You will also be responsible for the cost of return shipping. The cost of return shipping is £3.99 for the UK, $7 for the US, and $15 for the rest of the world. The refund you will receive will be the total money paid, minus the initial shipping cost and return shipping cost. You can always contact us for any return questions at sophia@bookgeeky.co.uk.

Exceptions / Non-returnable Items

Unfortunately, we cannot accept returns on sale items, gift cards, or store credits.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund as well.